FAQ

*It is possible for delays to happen so please look at Instagram @catchmydrift.jp for any further updates.*

IN-STOCK:

Please allow 2-7 business days for orders to process. 

Delivery times can take 3-5 business days on a usual basis. More than a week does happen on very rare occasions. 
Update: Due to USPS slowing down recently, please around 15 business days for domestic orders.

For international orders it can take 7-21 business days for them to be delivered.
Update: Due to USPS slowing down recently, please around 30 business days for domestic orders.


PRE-ORDER:

Same as above except since these products have not been made yet please expect around 2- 4 weeks for them to be made and get to me plus processing time. Delays do happen sometimes so please check @catchmydrift.jp Instagram for more updates.

Customs:


We are not responsible for any other fees such as duties, taxes, and custom fees. Any such fees is the responsibility of the buyers. Please check with your post office to see if this applies to you before ordering. If you refuse a package due to not paying these fees when applicable, you will be expected to pay for shipping again once the rejected package is back in my hands.

Terms:
All sales are final. Please make sure you look over your order(s) before finalizing it. 

It is very important that you ensure your name and address is correct so that your order gets to the right address. 

Returns:

All sales are final. You may not cancel or change the items of your order once they have been finalized and confirmed. 

In cases where you receive a defective product upon delivery, a replacement will be sent, otherwise a refund will be sent. Air under the transfer tape is normal and can be flattened. It will not affect the vinyl sticker in any way.

Contact: 

Contact Hours:

Monday-Friday

Please use the contact form if you have any concerns about your order or our products. Please allow up to 72 hours for a response (Monday-Friday). Please understand that I am a team of one so I will try to answer as soon as possible! 

*All fan art is commissioned or used with permission.*